Frequently asked questions
About DTF transfers
What is a DTF transfer?
DTF stands for "direct-to-film." Your design is printed onto a special film with a heat-activated adhesive backing. You place the film on your garment, press it with heat, and peel — the design bonds permanently to the fabric. No weeding, no cutting, full color.
What can I apply DTF transfers to?
Cotton, polyester, poly-cotton blends, canvas, denim, tote bags, and more — light or dark fabrics. Best results on flat, pressable surfaces.
Do I need to weed the transfer?
No. Unlike vinyl, our transfers come ready to press. There's nothing to pick or cut away.
Do I need to mirror my design?
No. Send your artwork right-reading (normal) and we handle the rest.
How durable are they?
With correct application and care, a DTF transfer lasts 50+ washes without cracking or fading. Follow our How to Press instructions and wash cold, inside out.
Are the transfers stiff?
No. They have a soft, flexible finish — especially after the recommended second press — and stretch with the fabric.
Ordering & artwork
Is there a minimum order?
No minimums. Order a single transfer or a full gang sheet.
What file should I send?
A PNG with a transparent background, 300 DPI, sized to how large you want it printed. If your file has a solid white background instead of a transparent one, that white will print.
What's a gang sheet?
One large sheet (22" wide, various lengths) that you fill with as many designs as will fit. It's the lowest cost per design. Use our Gang Sheet Builder to arrange your designs and see the price live.
Can I put different designs on one sheet?
Yes. Mix as many different designs, names, and sizes as you can fit in the space.
Can I change or cancel my order?
Email support@hexcolorprints.com as soon as possible. We print the next business day, so we can usually make changes if you reach us the same day you order. Once it's printed, we can't change it.
Will the colors match my screen exactly?
Very close, but not always exact. Screens show color with light, printers with ink, so there's slight variation. Bright neons and some blues are the hardest to match perfectly.
Pressing & care
How do I apply the transfer?
Full step-by-step instructions for both a heat press and a household iron are on our How to Press Your DTF Transfers page. Quick version: press at 240–280°F (depending on fabric) for 10 seconds with medium pressure, peel, then press again for 5–6 seconds.
Do I need a heat press?
A heat press gives the most consistent results, but a household iron works if you follow the iron steps on our How to Press page.
How many times can I press one transfer?
Once. Each transfer is single-use.
How do I wash printed garments?
Turn inside out, machine wash cold, mild detergent (no bleach, no fabric softener), tumble dry low or hang. Never iron directly on the design. Wait 24 hours after pressing before the first wash.
Shipping
Where do you ship?
Within the United States only. We print and ship from Santa Ana, California.
How long will my order take?
We print your order the next business day and ship within 1–2 business days after that, via USPS with tracking.
Problems with an order
My transfer didn't come out right — what do I do?
If the issue is on our end (misprint, wrong size, defect, wrong file printed), we'll reprint it or give you store credit at no charge. Email support@hexcolorprints.com within 7 days of delivery with your order number and clear photos. See our Reprints & Refunds page for what's covered.
Do you accept returns?
Because every transfer is custom printed for your artwork, we can't accept returns or offer refunds on printed items. We do fix our own mistakes — see Reprints & Refunds.